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HomeHospitalityTyme Global and ALICE Partner to Streamline Hotel Operations and Elevate Guest Service

Tyme Global and ALICE Partner to Streamline Hotel Operations and Elevate Guest Service

April 4, 2025By Bridget Reinecke0 Comments
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HospitalityNews

Albany, NY – – Tyme Global, a leader in AI-powered remote hospitality solutions, is pleased to announce its integration with ALICE, a premier hotel operations platform by Actabl. This partnership brings together cutting-edge automation, AI-driven guest engagement, and seamless task management, empowering hotels to enhance efficiency while delivering exceptional guest experiences.

By integrating Tyme Global’s 24/7 virtual guest engagement solutions with ALICE’s comprehensive hotel operations management platform, hotels can optimize staff workflows, ensure faster response times to guest requests, and create a more connected, efficient, and service-driven environment.

Enhancing Efficiency and Guest Satisfaction

Ryan Levin, CEO of Tyme Global, shared his excitement about the integration:

“With ongoing staffing challenges in the hospitality industry, hoteliers need smart, scalable solutions to streamline operations while maintaining top-tier guest service. Our partnership with ALICE ensures that hotels can automate essential workflows, reduce operational bottlenecks, and provide seamless guest communication—all without increasing staff workload.”

ALICE enables hotels to centralize housekeeping, maintenance, and guest request management into a single, easy-to-use platform. With Tyme Global’s AI-powered virtual agents and remote hospitality support, hotels can ensure guest needs are met promptly, whether through automated messaging, voice assistance, or live remote agents.

Key Benefits of the Integration:

  • Streamlined Task Management – Automate guest request fulfillment and internal workflows for maximum efficiency.

  • Enhanced Guest Communication – AI-powered virtual agents ensure fast, personalized responses 24/7.

  • Faster Response Times – Guest requests are automatically routed through ALICE, ensuring quick resolution.

  • Seamless Team Coordination – Staff across departments can collaborate in real time for improved service delivery.

  • Operational Cost Savings – Reduce workload on hotel staff while maintaining high service standards.

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