PBX / Guest Services
Your guests expect five-star service with a personal touch. With Tyme Global, calls are answered quickly any time of day or night, without the need to change phone numbers or install new equipment. Our robust technology backbone allows us to blend seamlessly with your existing framework.
We are PBX Operators
Fully Scalable PBX Integration
Need to scale up for peak season or scale down in quieter months? No problem. Add or remove operators within seven days, and choose services à la carte to fit your exact needs.
What it can do for you
- Handle guest service internal calls and external calls smoothly
- Manage parking valet dispatch and wake-up calls
- Take room service orders quickly and accurately
- Reduce first response times
- Improve guest satisfaction scores
- Build loyalty, trust, and retention
- Cut operational costs
- Eliminate HR complications
Monitoring and Reporting
All phone calls and operator screens are recorded and available on request. We constantly monitor our workforce for quality and provide you with fully customizable reports, including:
Our Clients Include
All phone calls and operator screens are recorded and available on request. We constantly monitor our workforce for quality and provide you with fully customizable reports, including:
