Send mail: info@tymeglobal.com

Call us: +1 (212) 796-1950

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  • About Us
  • Services
    • Central Reservations
    • Email Inbox and Data services
    • Operational Support Services
    • PBX Guest Services
    • Skye Virtual Agent
  • Careers
  • Contact Us
  • Blog
REACH OUT TODAY
  • About Us
  • Services
    • Central Reservations
    • Email Inbox and Data services
    • Operational Support Services
    • PBX Guest Services
    • Skye Virtual Agent
  • Careers
  • Contact Us
  • Blog

About Us

HomeAbout Us

Hospitality at Heart. Technology for the Future.

Founded in New York in 2013, Tyme Global began as a family-owned hospitality company with one simple goal: to make every guest interaction exceptional. What started with a small team has grown into a global workforce of 1,200+ agents serving hotels, medical facilities, government agencies, and more.

From day one, we’ve been guided by the values of trust, warmth, and reliability. Today, we continue to evolve by blending our award-winning human agents with Skye AI, our AI-powered virtual agent, to provide faster, smarter, and more scalable service.

Our Mission & Values

At Tyme Global, our mission is to create customer and employee happiness. We are committed to perfecting a work-from-home model that yields the best results for our clients and supports our team.

Above And Beyond

Always putting in extra effort for our customers, employees, and team members, while striving for excellence in everything we do.  

Caring & Consideration

Treating others with dignity, empathy, and kindness while fostering a diverse and inclusive environment for collaboration. 

Exceptional Communication

Demonstrating open, clear, and timely communication by actively listening, learning, and working together to solve problems and deliver exceptional results.

Reliability

Consistently delivering on commitments, being dependable, and maintaining trust through accountability. 

Strong Work Ethic

Demonstrating dedication, professionalism, and a proactive approach to achieving goals with integrity. 

Meet Our Team of Professionals

CONTACT US

RYAN LEVIN

Executive Chairman

RYAN LEVIN

Executive Chairman

Ryan Levin is Executive Chairman of Tyme Global, which he co-founded in 2013 and led as CEO until September 2026, when Lori Henschen was appointed CEO. He continues full-time with Tyme Global. A lifelong entrepreneur with more than twenty years in hospitality and technology, Ryan previously built distribution businesses in South Africa and New York, including a hotel supply company serving more than 400 properties. He holds a B.Com in Finance and Investment from the University of the Witwatersrand.

DAVID CRISTESCU

Chief Strategy Officer

DAVID CRISTESCU

Chief Strategy Officer

David brings a wealth of global strategy and financial leadership from his years as a Senior VP at Macquarie Bank. In 2013, he and Ryan launched Tyme Global with a shared vision to transform how hotels deliver guest service. Today, David drives the company’s long-term strategy, helping Tyme Global stay ahead of industry shifts while staying true to its family-owned values.

LORI HENSCHEN

Chief Executive Officer

LORI HENSCHEN

Chief Executive Officer

Lori Henschen is Chief Executive Officer of Tyme Global Technologies. She joined the company in 2013 as General Manager, served as Chief Operating Officer from 2017, and was appointed CEO in September 2026. A people-first leader shaped by a background in people management, Lori built the systems and Team member programs behind Tyme Global's reputation for exceptional service at scale. She holds an MBA in Organizational Leadership from The Ohio State University's Fisher College of Business.

AMY BARKLEY

Chief Revenue Officer

AMY BARKLEY

Chief Revenue Officer

Amy is a growth strategist with a proven track record of building high-performing sales and marketing teams across industries from SaaS to professional sports. At Tyme Global, she leads revenue growth by uncovering new markets, shaping go-to-market strategies, and aligning execution with long-term goals. Known for her collaborative, values-driven leadership style, Amy is passionate about creating opportunities for both the business and its people.

BRANDY ROSA

VP of Operations & HR

CHELSEA LEVINE

SVP Operations & Customer Success

JOHAN REINECKE

Legal Counsel

LINDI DAVIDS

Director of Marketing

VIC BOWERS

SVP Sales & Marketing

LINDSEY MOHR

Director of Customer Success

MARIUS VOSLOO

Financial Director

MITCH SCHNUR

Director of DE Operations

MORGAN RAAD

Director of Technical Operations

MORNE BARLOW

SVP of Information Technology

VANESHREE NADASEN

Director of BPO Operations

5 Star Hospitality With Global Roots

A Truly Global Team

Always Online - Always Ready To Help

With staff and experience from all over the world, Tyme Global is always available to help you make the most of your hospitality business.

REACH OUT TODAY
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Contact Us

We are Here: 418 Broadway, Suite 6469, Albany, NY, 12207

Call Us: +1 (212) 796-1950

Send Mail: info@tymeglobal.com

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Security Notice 

Beware of Recruiting Scams!
Tyme Global does not recruit via social media or chat apps (Facebook, Telegram, Discord). We will never request banking information and only contact candidates from official @tymeglobal.com emails. 

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