Send mail: info@tymeglobal.com
Call us: +1 (212) 796-1950
Eliminate Email Backlogs. Elevate Guest Satisfaction.
From inbox management to data entry, Tyme Global helps hotels reduce response times, cut costs, and keep guests happy – with 24/7 coverage tailored to your property.
The Problem We Solve
Overflowing inboxes, unanswered guest emails, and messy data entry can quickly damage your brand’s reputation and frustrate guests. For GMs and front desk managers, this means missed opportunities, lower satisfaction scores, and overworked staff.
Tyme Global’s Email Inbox & Data Services ensure every guest request is handled swiftly, professionally, and on brand – freeing your team to focus on in-person hospitality.
Eliminate backlogs and unanswered guest emails.
Handle reservations, cancellations, FAQs, and live chat responses.
Manage platforms like Expedia, Airbnb, and more seamlessly.
Process credit card pre-authorizations and reconcile monthly commission reports.
Support for data migrations (e.g., Opera to Opera Cloud), seasonal admin, and short- or long-term projects.
Our technology integrates directly with your hotel’s PMS, CRM, and guest communication platforms, so every email, chat, and report is handled as if your on-site staff had done it themselves. Guests never know the difference – they just experience swift, professional service every time.
Technology never stands still – and neither do the demands on your staff. System upgrades, platform migrations, and new integrations can quickly eat up hours your team doesn’t have.
That’s where Tyme Global comes in. Our highly trained agents provide short- and long-term support for special projects, such as:
We take the administrative burden off your team, so they can stay focused on what matters most: your guests.
