With the Christmas season fast approaching, the hospitality industry is preparing for a significant increase in customer interactions. Industry experts highlight the necessity of effective customer service management during this busy period. Tyme Global, known for its innovative...

The hospitality industry is all about providing guests with exceptional service and creating memorable experiences. In today’s climate, maintaining quality guest communication is crucial for the brand identity of hotels. That’s where outsourcing PBX and Guest Services...

No matter what industry you’re operating in, how someone feels after making a purchase will absolutely impact how they feel about the idea of making a future one. These days, it needs to be more than just “easy” and “convenient” to do something. People...

Tyme Global is proud to reintroduce our hotel management software HotelEXPERT! We have brought this fantastic product under the Tyme Global umbrella, creating new web pages and a new logo to better integrate it with our offerings. Hoteliers can easily and quickly manage their...

According to one recent study, approximately 82% of hotels said that they were currently experiencing staffing shortages. This despite the fact that many are offering not only record high wages, but also better benefits and superior flexibility in an attempt to attract top tier...

Tyme Global was recently awarded recognition for Innovative Technology by Hospitality Upgrade at the 2023 HITEC conference. The Hospitality Industry Technology Exposition and Conference, or HITEC was held this year in Toronto, Canada at the Metro Toronto Convention Center. HITEC is...

In the fast-paced modern world that we’re living in, outsourcing as much of your hospitality enterprise as possible makes a great deal of sense. Tasks like bookings and other reservation-related matters are important, yes – but they also take away the valuable time of...

While the COVID-19 pandemic certainly had an effect on virtually every industry that you can think of, few were impacted quite as much as hospitality and tourism. According to one recent study, the original 2020 forecast for the sector was $712 billion in revenue. In reality,...

As businesses continue to grow, they will invariably have a decision on their hands. They can either continue to maintain the entirety of their operations in-house, or they can outsource certain functions like customer service. Not only is outsourcing customer service something worth...

It’s undeniable the travel industry has changed. While many are desperately trying to put things back together post-pandemic, some pieces that were previously there are missing. This can be unsettling and leave some puzzled about what the final picture will look like. If it is not...