In the fast-paced world of hospitality, exceptional customer service is crucial to success. However, maintaining a high standard of service while managing the complexities of daily operations can be challenging, particularly during peak seasons or as your business grows. Outsourcing...

Staffing is one of the biggest challenges businesses are facing today. If you have considered outsourcing, read this first! Introducing an eBook from Tyme Global, The Definitive Guide to Outsourcing Customer Service, Choosing the best partner for your business needs. This informative...

Tyme Global is proud to reintroduce our hotel management software HotelEXPERT! We have brought this fantastic product under the Tyme Global umbrella, creating new web pages and a new logo to better integrate it with our offerings. Hoteliers can easily and quickly manage their...

Tyme Global was recently awarded recognition for Innovative Technology by Hospitality Upgrade at the 2023 HITEC conference. The Hospitality Industry Technology Exposition and Conference, or HITEC was held this year in Toronto, Canada at the Metro Toronto Convention Center. HITEC is...

Once again, Tyme Global will join our colleagues at the Hospitality Industry Technology Exposition and Conference (HITEC). Held this year at the Metro Toronto Convention Centre in Toronto, Canada, on June 26-29, 2023, this event is produced by HFTP (Hospitality Financial and...

Tyme Global is pleased to share our latest case study featuring the Goodtime Hotel. This stay-and-play property puts extra attention on the guest experience and TG helps insure customer satisfaction with PBX/Guest Services, Reservations, and Data Entry/Email Inbox...

FOR IMMEDIATE RELEASE GrayMatter Networks Partners with Tyme Global GrayMatter Networks maximizes SIP trunk power with Virtual Agent AI and live remote agents New York, NY – Today, telecom technology provider, GrayMatter Networks, and remote customer service company,...

Tyme Global’s AI-powered virtual agent provides guest services without human interaction. New York, NY – Tyme Global today announced the launch of its virtual agent, Skye, an addition to its menu of remote staffing services. Skye uses Artificial Intelligence (AI) to...

Tyme Global is pleased to announce we will be attending the prestigious HITEC conference in Orlando, Florida June 27-30, 2022. This year marks the 50th anniversary of HITEC  – the world’s largest and oldest hospitality technology conference.  HITEC...