
Albany, NY – 01.27.25 – Tyme Global, a leading provider of AI-empowered remote hospitality services, is thrilled to announce its strategic partnership with HotSOS, a globally recognized leader in service optimization solutions for the hospitality industry. This partnership marks a significant step forward in delivering cutting-edge technology and enhanced operational efficiency to hotels worldwide.
With a shared vision to revolutionize guest service management, Tyme Global and HotSOS are combining their expertise to empower hotels to streamline operations, improve guest satisfaction, and maximize operational productivity. Tyme Global’s AI-driven solutions, including Skye AI, integrate seamlessly with HotSOS’s service optimization platform, enabling hoteliers to offer a fully scalable, efficient, and guest-centric experience.
A Partnership Built on Innovation and Efficiency
Ryan Levin, CEO of Tyme Global, stated: “Partnering with HotSOS allows us to further enhance the services we provide to our hotel clients. By integrating our AI-powered solutions with HotSOS’s world-class optimization tools, we are taking operational efficiency to the next level. Together, we can help hotels create exceptional guest experiences while reducing costs and improving overall performance.”
A Seamless Solution for Hoteliers HotSOS offers robust service optimization technology, enabling hotels to manage guest requests, preventative maintenance, and staff workflows more efficiently. Paired with Tyme Global’s virtual agents and remote services, the combined solution is designed to empower front-line teams and ensure a seamless guest experience, from check-in to check-out.
This partnership comes at a crucial time as the hospitality industry continues to navigate challenges such as labor shortages and evolving guest expectations. By combining forces, Tyme Global and HotSOS are addressing these challenges head-on with innovative, cost-effective, and scalable solutions.
What This Partnership Means for the Industry
• Enhanced Guest Experience: Faster response times and personalized service.
• Operational Efficiency: Automated task management and reduced staff workload.
• Scalable Solutions: A fully integrated service suite tailored to hotels of all sizes.
• Regulatory Compliance: Seamless adaptation to new standards, such as NYC’s Hotel Licensing Bill.
Website: www.tymeglobal.com