Ai Empowered Human & Virtual Agents
Tyme Global’s five-star agents are standing by to support your guest service, reservations, sales, and back-office needs.
Tyme Global offers over a decade of exceptional hospitality service and sales experience. We provide high-quality, low-cost remote workforce labor as a unified extension of your brand by mirroring your vision, values, and voice.
Beware!
Tyme Global does NOT recruit via social media or chat platforms
(e.g., Facebook, Telegram, Discord etc.). We hold all initial interviews via
phone call. We will NEVER ask for banking information. We will ONLY
contact you using emails from official @tymeglobal.com addresses
(eg: xxxx@tymeglobal.com)
Your Guests, Our Priority
With a robust technological backbone, seasoned operations managers, and personnel trained to the Forbes 5-Star white-glove service quality standards, our team partners seamlessly with yours to deliver a truly remarkable customer experience for your guests. Dedicated native English-speaking and bilingual remote agents are available 24/7/365.
Our Services
Best-in-class options:
- Guest Service Internal Calls
- PBX External Calls
- Guest ticket dispatch
- Guest text messaging
- Room service order taking
- Restaurant, hotel & spa reservations
- Parking valet dispatch
- Reservation manual data entry
- Guest facing email management
- Wake up calls
- FIT & OTA manual data entry
- FIT & OTA Routing
- Group block & room list entry
- Pre-arrival scrubbing
- Guest online chat
Why Tyme Global?
- Cut operating costs instantly
- Avoid staffing complications
- Save on office space
- On-demand scalability
- Customized services for your needs
- Fully-transparent analysis
- 5-star white glove service
- Native English-speaking and bilingual agents
- Robust integrated technology
- 24/7/365
Brands we proudly represent
