From keeping your customer-facing inbox meticulously organized to managing complex rooming lists, extranets, and non-voice guest communications, we are equipped to handle it all.
Bid farewell to the days of an overflowing email inbox with Tyme Global’s comprehensive Email Inbox and Data Entry solution. We will manage all aspects of your written correspondence, ensuring that every guest interaction is handled swiftly, precisely, and in a manner that’s consistent with your brand’s voice.
Services:
Eliminate email
Cut operating costs and save office space instantly
Boost customer retention, loyalty, and trust backlogs
Scale up or down at your convenience
Data Services
With Tyme Global:
- Eliminate email backlogs
- Reduce first response times
- Increase Customer Satisfaction scores
- Boost customer retention, loyalty, and trust
What we offer:
- Email Inbox Management
- Rooming lists
- Extranets (Expedia, Airbnb)
- Guest communications
- Reservation updates/cancellations
- Payment routing
- Credit Card pre-authorization
- Month-end commission reports & reconciliations
Your Guest Experience
Seamless Integration
Special Projects
In today’s world technology is always changing. While these updates may increase functionality or provide new features, they also can create a burden on your staff. Data migration is one such area. Hotels moving from Opera to Opera Cloud for example require many hours of administrative work to accomplish. We can help. Tyme Global’s team of highly trained agents is available to provide short and long-term support for special projects. Contact us to learn more.
Let’s get started
Call us today at 212-796-1950 or click the button below for more information on how we can help you create excellent guest experiences.